Privacy Policy
How ReLife Roofing collects and uses your information when you call us, email us, submit a form, or receive text messages from us.
ReLife Roofing ("ReLife," "we," "us") respects your privacy. When you request a roof inspection, call us, email us, or text with us, we collect the information needed to respond to you and schedule service. This policy explains what we collect, how we use it, and your choices.
Information we collect
We may collect your name, phone number, email address, city, roof details, and any message you send through our forms or by text. When you call, email, or text us, we keep a record of that contact so we can help you.
How we use your information
We use your information only to contact you about your request, schedule and provide service, send you appointment and service updates, respond to your questions, improve our website, and meet legal requirements. We do not sell your personal information.
Text messaging (SMS)
If you give us your mobile phone number, you may receive text messages (SMS) from ReLife Roofing related to your roof inspection or quote. You consent to receive these text messages when you submit a form on our website with the SMS consent checkbox selected, reply START or YES to a message, or otherwise provide your mobile number and ask us to text you. Consent to receive text messages is not a condition of any purchase.
The text messages we send may include appointment confirmations and reminders, scheduling updates, follow-ups about your quote or estimate, customer-care responses, and post-service check-ins. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to any message from us. After you reply STOP we will send one confirmation message and will not text you again unless you opt back in. For help, reply HELP or contact us at Dan@reliferoofing.com or +1 (714) 471-5136.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. No mobile information will be sold or shared with third parties for marketing or promotional purposes. We may share your information only with service providers (such as scheduling or CRM tools, and our SMS provider) strictly to deliver the messages and service you requested, and these providers may not use your mobile information for their own marketing.
How we share information
We do not sell your personal information. ReLife may use scheduling, customer-management (CRM), and messaging tools to receive and manage inspection requests and to send the communications described above. Those tools only receive the information needed to contact you, schedule the roof check, send the messages you asked for, and follow up on your request.
Analytics and advertising
If website analytics or advertising tools are used, they help us understand how visitors use our site. This page will be updated with the specific tools in use and how to opt out where applicable.
Your choices
You can opt out of text messages any time by replying STOP. To access, update, or delete the information we hold about you, contact us at Dan@reliferoofing.com.
Contact
Questions about this Privacy Policy can be sent to Dan@reliferoofing.com or by calling +1 (714) 471-5136. This policy also works alongside our Terms & Conditions.